• Multi-channel radio systems
• Digital encrypted communications
• Recording and archiving
• GPS location tracking
• Emergency alert monitoring
• Text messaging integration
• Radio checks and accountability
• Equipment management
Professional Security Dispatch Services
Our professional dispatch services provide centralized command and control for security operations. Professional dispatchers manage guard communications, coordinate responses, monitor alarms, and serve as the communication hub connecting security personnel, clients, and emergency services.
24/7 Communication Center
Professional dispatchers managing radio communications around the clock.
Guard Coordination
Dispatch and coordination of security officers to posts, patrols, and incidents.
Alarm Monitoring
Central station alarm monitoring with immediate response coordination.
Incident Management
Logging, tracking, and coordinating response to security incidents.
Emergency Dispatch
Immediate notification of emergency services and client contacts.
Reporting & Documentation
Comprehensive activity logs and incident reporting.
Professional dispatch transforms scattered security operations into coordinated response. Dispatchers ensure officers are where they need to be, know what’s happening, and have support when needed. Centralized communication prevents confusion and ensures accountability.
Radio Communications
Alarm Monitoring
• Central station monitoring
• Fire alarm monitoring
• Burglar alarm response
• Access control alerts
• Video verification
• Emergency call stations
• Panic button monitoring
• Environmental alarms
Incident Coordination
• Incident logging and tracking
• Resource dispatch
• Status updates
• Escalation procedures
• Multi-site coordination
• Emergency service notification
• Client notification
• Documentation
Guard Management
• Shift scheduling
• Post assignments
• Break coordination
• Tour verification
• GPS tracking
• Checkpoint scanning
• Performance monitoring
• Overtime management
Emergency Response
• 911 notification procedures
• Fire department dispatch
• Police coordination
• EMS activation
• Supervisor notification
• Client emergency contacts
• Evacuation coordination
• Medical assistance
Routine Operations
• Officer check-in/check-out
• Post relief coordination
• Break scheduling
• Tour verification
• Key issuance logging
• Visitor pre-registration
• Package delivery coordination
• Maintenance request logging
Incident Handling
• Initial call taking
• Information gathering
• Priority assignment
• Resource dispatch
• Status monitoring
• Escalation management
• Documentation
• Follow-up coordination
Technology Integration
• Guard tour systems
• Access control platforms
• Video management systems
• Alarm monitoring systems
• GPS tracking
• Work order systems
• Client portals
• Mobile applications
Reporting Capabilities
• Daily activity reports
• Incident reports
• Alarm response reports
• Guard activity logs
• Performance metrics
• Exception reports
• Client dashboards
• Management analytics
Dispatch Metrics
• Call answer time
• Dispatch time
• Incident response time
• Officer location accuracy
• Tour completion rates
• Alarm response time
• Client satisfaction
• System uptime
What’s Included:
- All equipment and safety gear
- Digital reporting and documentation
- 24/7 dispatch support
- Supervisor visits and
oversight - Compliance certification
- Certificate of insurance
Transparent Pricing Based On:
• Location within our service area
• Duration of coverage needed (hours, days, weeks)
• Number of guards required (based on property size)
• Site complexity and specific hazards
• Emergency vs. scheduled deployment
• Weekday vs. weekend/holiday rates
Security Dispatch Services available 24/7 throughout:
Bay Area (9 Counties):
Sacramento Region (7 Counties):
Emergency Response Times:
1. Urban areas: 1-2 hours 2. Suburban areas: 2-3 hours 3. Rural areas: 3-4 hours
During emergencies, clarity and speed save time and reduce risk. Our emergency communications dispatch services ensure swift coordination and dependable support when every second counts