Crisis Management Services

Planning and response services for security incidents, natural disasters, and business interruptions

Our crisis management services prepare organizations to respond effectively to emergencies, minimize impacts, and recover quickly. From planning and training to actual incident response, we help you navigate crises with confidence and competence.

Crisis Management Services

Crisis Planning

Development of crisis management plans addressing potential emergencies and response procedures.

Crisis Team Development

Forming and training crisis management teams with defined roles and responsibilities.

Crisis Communication

Strategies for internal and external communication during emergencies.

Incident Command

Establishing incident command structure and coordination during active crises.

Crisis Response

On-site support and guidance during actual emergencies and security incidents.

Post-Crisis Recovery

After-action analysis, lessons learned, and recovery assistance.

Crisis Planning Process

Risk Identification

• Potential crisis scenarios
• Likelihood assessment
• Impact analysis
• Vulnerability evaluation
• Stakeholder identification
• Resource assessment
• Communication requirements
• Recovery considerations

Plan Development

• Crisis management team formation
• Roles and responsibilities definition
• Decision-making authority
• Communication protocols
• Resource allocation
• Vendor relationships
• Facility identification
• Technology requirements

Plan Implementation

• Team training
• Tabletop exercises
• Simulation drills
• Plan distribution
• Contact list maintenance
• Resource preparation
• Agreement establishment
• System testing

Plan Maintenance

• Annual review and update
• Exercise evaluation
• Lessons learned integration
• Regulatory compliance updates
• Technology updates
• Contact verification
• Team changes
• Performance measurement

Crisis Scenarios

Active Shooter/Workplace Violence

Response to active threats including lockdown, evacuation, and law enforcement coordination.

Natural Disasters

Hurricane, tornado, earthquake, and flood response and recovery procedures.

Cyber Attack

Response to data breaches, ransomware, and IT system compromises.

Product Contamination

Response to product tampering, contamination, or recall situations.

Executive Kidnapping

Response procedures for kidnapping, ransom demands, and family support.

Facility Damage

Fire, explosion, or structural damage requiring evacuation and recovery.

Pandemic/Infectious Disease

Response to health emergencies affecting workforce and operations.

Reputation Crisis

Managing negative publicity, social media attacks, and brand damage.

Crisis Response Structure

Crisis Management Team

• Executive leadership
• Operations management
• Security/safety director
• Communications manager
• Legal counsel
• Human resources
• IT/technology
• Facilities management
• Subject matter experts
• External advisors

Incident Command System

• Incident commander
• Operations section
• Planning section
• Logistics section
• Finance/admin section
• Safety officer
• Liaison officer
• Public information officer

Crisis Communication

• Internal employee communication
• External stakeholder messaging
• Media relations
• Social media management
• Family notification
• Customer communication
• Vendor/partner updates
• Regulatory reporting
• Community relations
• Investor communication

Crisis Response Services

• 24/7 crisis hotline
• On-site crisis management
• Incident command support
• Communication coordination
• Resource mobilization
• Vendor coordination
• Law enforcement liaison
• Family assistance
• Media management
• Recovery planning

Post-crisis Activities

• Incident debriefing
• After-action report
• Lessons learned analysis
• Plan updates
• Staff counseling
• Reputation management
• Legal follow-up
• Insurance claims
• Process improvements
• Training updates

Statistics

• 24/7 Crisis Response
• Experienced Team
• Proven Methodologies
• Rapid Mobilization

best in the bay area

Crisis Management Services Pricing

What’s Included:

  • All equipment and safety gear
  • Digital reporting and documentation
  • 24/7 dispatch support
  • Supervisor visits and
    oversight
  • Compliance certification
  • Certificate of insurance

Transparent Pricing Based On:

• Location within our service area
• Duration of coverage needed (hours, days, weeks)
• Number of guards required (based on property size)
• Site complexity and specific hazards
• Emergency vs. scheduled deployment
• Weekday vs. weekend/holiday rates

Our Network

Service Area Coverage

Crisis Management Services available 24/7 throughout:

Emergency Response Times:
1. Urban areas: 1-2 hours       2. Suburban areas: 2-3 hours       3. Rural areas: 3-4 hours

PROACTIVE CRISIS MANAGEMENT

Prepared Strategies When Every Decision Counts

Effective crisis management relies on preparation and leadership. Our proactive solutions protect people, operations, and organizational reputation.